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Professional certification for owners and managers of rental housing

Jill’s Dilemma – Starting things out right

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Selecting the Right Tenant

Jill’s Dilemma – Friends?
Tenant Application
Checking References
Checking Credit Ratings
The Personal Information Protection and Electronic Documents Act (PIPEDA)
Human Rights Act
The Selection Process
Cora’s Explanation
Advising Jill
Jill’s Got More Questions!

Beginning a Tenancy

Jill’s Dilemma – Starting things out right
Lease Agreements
Deposits
Move-In Inspection Report
Cora’s Explanation
Advising Jill
Jill’s Further Questions

During a Tenancy

Jill’s Dilemma – Will you please let me in?
Serving Notices
Notice of Entry
Rent Increases
Sublet/Assign
Cora’s Explanation
Advising Jill
Jill’s further questions

How a Tenancy Ends

Jill’s Dilemma – Farewell, Michael!
Fixed Terms
Tenant’s Notice
Landlord’s Notice
Abandonment
Cora’s Explanation
Jill’s Got This
Jill’s further questions

Jill’s Dilemma – Walking Down Memory Lane
Move-Out Condition Inspections
Deposits
Dispute Resolutions
Cora’s Explanation
Advising Jill
Jill’s further questions

Summary

Summary and Closing
Final quiz

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